My Recently Visited Services

At IC, we are committed to working with you to inclusively represent your chosen name wherever possible: in the employee directory, in email, on forms/letters. Please know, certain government documents and reports for benefits and payroll require IC to provide your legal name. Whenever possible, we will take steps to represent your lived name. When your legal name is used in these cases, it will only be shared in cases in which IC is required by law to provide it.

This service is for assistance and use requests of Microsoft Applications and Services

Use this form to request a report or data, help with HR Cloud/HCM, system trainings, etc.

Please complete this form if you would like to add a missing or update your current gender selection in HR Cloud.

This service is for account related access. Including but not limited to: SSPR (Self Service Password Reset), DUO (Multi-factor Authentication) and more.

This service is intended for getting a consultation for a variety of subjects, including but not limited to: personal hardware help from the Service Desk, Microsoft Office assistance from Business Productivity, Drupal assistance from Web Support, and more

Request help with a technology-related security issue.

This service is for a wide variety of Ithaca email related issues including but not limited to Outlook Calendar room requests, Personal Ithaca email help, department email help and more.

Short-term computer equipment reservations for faculty and staff.

Submit a project or technology purchase request

This service is for submitting a request to change an Ithaca College username, preferred name, or legal name.

Use this form to submit a request to add or remove an affiliate account.

Submit a help request to the Service Desk. For urgent requests, call the Service Desk at 607-274-1000 (4-1000 on campus).

This service is for all technology renewal purposes, including but not limited to: requesting new devices, renewing a current device, requesting a change in ownership or location, or returning a device to IT.

Use this form as an Ithaca College employee to request additional roles or access in IC HR Cloud.

This service is to provided assistance/ direction for all ithaca college WiFi related questions

This service is for loaning devices from Information Technology, including but not limited to: faculty or staff loans, short-term or long-term student loans, extending a student loan, and links to other loan places.

Use this form as a Human Resources or an advanced IC HR Cloud (HCM) user to request additional roles and access.

This service facilitates requests for creating or modifying web forms, or asking for troubleshooting with form and survey applications.

This service is for the Ithaca.edu website, including problems with the website, access to Drupal, Drupal training, and more.

Faculty, staff and students help with a computer, attached device (mouse, keyboard), monitor, etc.

This service is for telephone and voice mail assistance, including but not limited to: requesting a voice mail account, changes to telephones or voice mails, voice mail forwarding, and more

IT can assist members of the campus community with the identification of an appropriate tool to conduct official College business, such as remote meetings, presentations and receive remote presentations, such as guest lecturers.