Request Software Assistance

Who is the Audience for this Service?

This service is intended for all active users of Ithaca College systems. (Students, Faculty, Staff, and Affiliates)

What is this Service?

This service is for software related assistance, for these offerings:

  • Adobe Support: Use this application to request support with Adobe applications, like Photoshop, Acrobat, and more.
     
  • Microsoft Application Support: Use this application to request support with Microsoft applications, like Outlook, Word, and more.
     
  • Zoom Support: Use this application to request support with Zoom-related issues.
     
  • Software Help Request: Use this application to request assistance with software that is not listed above from the IT Service Desk.
 
Request Adobe Support Request Microsoft Support Request Zoom Support Request Other Software Help

Service Offerings (4)

Adobe Support Request
Use this service offering to request assistance and troubleshooting with Adobe products, such as Photoshop, Acrobat, and more
Microsoft Support Request
Use this service offering to request assistance with Microsoft applications, such as Teams, Word, and more
Zoom Support Request
Use this service offering to request support for Zoom products and meetings
General Software Help Request
Use this service offering to request software help that is not covered by the above service offerings.
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